Pure HavenHome Cleaning

Home cleaning · Matthews, NC

Come home to calm.

Locally owned home cleaning for Matthews and nearby towns. We start with a deep clean, then keep your home that way with regular visits.

About 10 miles around Matthews Quotes by text or email
Locally ownedA small Matthews business, not a franchise call center.
Talk to a real personCall or text us directly. No call center, no app.
A real checklistThe same detailed list on every visit, posted below.
We make it rightTell us within 24 hours of your clean and we'll come back to re-clean it, free.

How it works

Three steps to a home you can relax in.

  1. Tell us about your home

    Fill out the short quote form: bedrooms, bathrooms and how often you'd like cleaning. It takes about a minute.

  2. Start with a deep clean

    Your first visit resets everything, down to baseboards, door frames and the spots that get skipped.

  3. Keep it that way

    Choose weekly, every two weeks or monthly visits so the house stays fresh without you lifting a finger.

Services

Two ways we care for your home.

Most clients start with a deep clean, then switch to regular cleaning. It's the easiest way to keep a home feeling the way it does on day one.

Neatly folded white and oatmeal towels on a wooden bench in a bright bathroom
Your first visit

Deep clean

A top-to-bottom reset for homes that haven't had a professional clean in a while. We go beyond the surface: baseboards, cabinet fronts, light switches, built-up soap scum and the corners that collect dust.

A spotless kitchen sink and stone counter in morning light
After your deep clean

Regular cleaning

Steady upkeep on a schedule that fits your week. Kitchens, bathrooms, floors and dusting, done the same careful way every time.

WeeklyEvery 2 weeksMonthly

How we price

Every home is different, so every quote is too.

  • Size of your homeBedrooms, bathrooms and rough square footage.
  • ConditionA first deep clean takes longer than routine upkeep.
  • How oftenMore frequent visits take less time each, so they cost less per visit.
Online quote or in-person quote? An online quote is based only on what you tell us, so it usually comes in a little higher to cover anything we can't see. For the most accurate price, and often a lower one, we can do a quick video call or walk through your home in person first. A few photos of your kitchen and bathrooms help too.

What's included

The checklist, in writing.

No guessing about what you're paying for. Every visit covers the list on the left. A deep clean adds everything on the right.

Every visit

Regular cleaning, weekly, every two weeks or monthly.

  • Dust reachable surfaces, shelves and décor
  • Wipe kitchen counters, backsplash and stovetop
  • Clean the outside of appliances and inside the microwave
  • Scrub and shine sinks and faucets
  • Clean toilets, tubs, showers and bathroom mirrors
  • Vacuum carpets and rugs, sweep and mop hard floors
  • Empty trash cans and replace liners
  • Make beds and straighten each room

Added in a deep clean

Everything on the left, plus the detail work.

  • Hand-wipe baseboards throughout
  • Door frames, doors and light switches
  • Kitchen cabinet fronts and handles
  • Window sills and window tracks
  • Ceiling fans and reachable light fixtures
  • Built-up soap scum and grime on tile
  • Under and behind furniture that's easy to move

Our promise

If something's missed, we come back.

Tell us within 24 hours of your clean by text, call or email. A photo helps but isn't required. We'll come back and re-clean that spot at no extra cost. No forms, no arguing.

Within 24 hours of your cleanLet us know and we'll re-clean it, free.
After 24 hoursA free re-clean is no longer available.
24hrsTo let us know after your clean
24hrsHow fast we're usually back
72hrsBack at the very latest

The 24-hour rule. We have to hear from you within 24 hours of the clean. After that, we unfortunately can't come back for a free re-clean, because everyday life has had time to undo the work and we can no longer tell what was missed. You're always welcome to book another visit.

A tidy, sunlit entryway with a wooden console table and fresh flowers

Who we are

A local business, not a stranger from an app.

Pure Haven is a small, locally owned business based in Matthews. You deal with real people you can call or text directly, before, during and after every clean.

Pure Haven Home Cleaning · Matthews, NC

Service area

About 10 miles around Matthews.

Based in Matthews, NC 28105. Not sure if you're in range? Send a quick text and we'll let you know.

  • Matthews
  • Mint Hill
  • Stallings
  • Indian Trail
  • Weddington
  • South Charlotte
  • and nearby

Free quote

Tell us about your home.

A few quick details and we'll reply with a quote by text or email. Want the most accurate price? Choose a quick video call or an in-person walkthrough below.

Call or text704-526-6887
Emailpurehavenclean.nc@gmail.com
Best way to reach you?

Helps us give a more accurate quote.

How often would you like cleaning?
Any pets at home?
When was your last professional cleaning? (optional)
How would you like your quote?

Online quotes usually run a little higher. On a quick video call, you show us around with your phone. A video call or an in-person walkthrough gives the most accurate price.

No commitment. We only use your details to send your quote.

Questions

Good to know.

Why don't you list prices?

A two-bedroom condo and a five-bedroom house take very different amounts of time. A posted price would be wrong for most homes, so we quote yours from a few quick details instead. You'll know the price before we ever show up.

Is an online quote the same as an in-person quote?

Not quite. An online quote is based only on the details you send, so we leave a little room for things we can't see, and it usually comes out a bit higher. When we walk through your home in person, we can see exactly what it needs, so that price is the most accurate and often lower. A 5-minute video call, where you show us around with your phone, gets close to that without a visit. Either way, you'll know the price before we start.

Why start with a deep clean?

Regular visits work best once a home is at a clean baseline. The first deep clean gets the built-up dust and grime, so every visit after that can focus on keeping things fresh.

How often should I book?

Every two weeks suits most busy households. Weekly is great for families with kids or pets. Monthly works if you keep up with the basics yourself and want a regular reset.

What areas do you serve?

Homes within about 10 miles of Matthews, NC, including Mint Hill, Stallings, Indian Trail, Weddington and South Charlotte. If you're close to the edge, text us and we'll check.

What if I'm not happy with something?

Text, call or email us within 24 hours of your clean and tell us what we missed. A photo helps but isn't required. We'll come back and re-clean that spot at no extra cost. We're usually back within 24 hours, and always within 72.

What if I notice something more than 24 hours later?

Unfortunately, we can't offer a free re-clean after 24 hours. By then everyday life has had time to undo the work, so we can no longer tell what was missed. You're always welcome to book another visit, and we'll take care of it then.

Call Get a free quote